Author Archives: mlebsock

Canvas Currently Generating Page Errors

August 10, 2017, 10:00AM – Canvas users are seeing page errors when attempting to access Canvas. Instructure Support is currently looking into the issue and apologize for any inconvenience this may cause. We will update everyone as soon as we have more information from Instructure Support. Academic Technology learning 575-646-5125

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New Adobe Connect LTI available in Canvas

This summer we moved to a full LTI integration for Adobe Connect in Canvas, replacing Adobe Connect through the Conferences tab in Canvas. You will now need to access Adobe Connect through the Adobe Connect navigation tab in your courses. The Adobe Connect LTI provides full functionality and an improved end user experience for faculty…
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REMINDER TO PUBLISH: Summer 2017 Courses

This is a friendly reminder that you will need to publish your Canvas course(s) in order for students to see it (them). Once a course is published students will see the course. How do I publish my Canvas course?: https://community.canvaslms.com/docs/DOC-2707 Open your course and view the Course Home Page. At the top of the course…
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Summer 2017 Canvas Courses

Canvas course shells for all NMSU Summer courses will be added to Canvas on May 1, 2017. At that time, you may begin building your Summer course or importing content from a previous/development course. Once you have published your courses, students will not have access to the Summer Canvas courses until May 17, 2017. I…
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Link validator for your course

As an instructor, you can verify all external links throughout your course to ensure they are valid. You can check these links using the course link validator, which searches through course content and returns invalid or unresponsive external links in both published and unpublished content. However, please note that some links flagged as unresponsive are…
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UPDATE #4: Intermittent Login Issues with Canvas

Monitoring – Our remediation process has been implemented and a lot of Canvas processes appear to be working correctly again. We are continuing to monitor this situation though, to ensure there’s no lingering effects. We will post another update once we are confident that there are no longer any issues. We sincerely appreciate your patience….
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UPDATE #3: Intermittent Login Issues with Canvas

Update – We are working on a remediation plan to get Canvas services back to normal. Our DevOps team has informed us that the results of the plan may not be apparent for 30 minutes, but have started that process immediately. We will post an update once we have further information about the remediation process….
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UPDATE #2: Intermittent Login Issues with Canvas

Update – Canvas DevOps team is still investigating what might be causing service interruptions for some Canvas users. It appears to be affecting components that have interaction with external services such as Authentication servers, and Crocodoc. We’ll post an update again shortly, thank you so much for your patience. Mar 13, 09:23 MDT Update –…
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UPDATE: Intermittent Login Issues with Canvas

From Instructure Support: Update – Our engineers are continuing to troubleshoot the intermittent issues where users cannot login to Canvas nor view certain documents through Speedgrader. Another component that’s being affected by this situation is media uploads are also sporadically experiencing a time out error message. We will continue to post new updates every 15…
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Intermittent Login Issues with Canvas

We are currently experiencing intermittent log-in issues with Canvas. As soon as this issue is fixed we will update the community. Again, this log-in issue is intermittent and multiple log in attempts are sometimes successful. From Instructure Support: Investigating – Our Operations team is currently investigating reports of external authentications systems (CAS, LDAP, SAML) not…
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