Blackboard Support Contacts
Troubleshooting?
- Contact your instructor.
- Contact the Help Desk at 646-1840 or via email help@nmsu.edu.
- Refer to online help.
For online help:
- Check the Blackboard Tips and Tricks
- Check the FAQs
- Go to Blackboard “Help” in your online course
Individual Help: If you need someone to help you, first contact your instructor. For some questions, your instructor may direct you to call someone for technical help. If so, please contact the branch you are attending. For contact info for the branch you are attending see the info below.
Technical Support Contact Information – Please contact the Branch you are attending:
Main Campus | Dona Ana Community College | Alamorgordo | Carlsbad
NMSU – Main Campus
For some questions, your instructor may direct you to call the ICT Help Desk by emailing help@nmsu.eduor calling (575) 646-1840. Hours of
Service for the Help Desk are:
- Monday – Friday from 8am – 8pm (excluding holidays)
- Saturday from 10am – 3pm (excluding holidays)
- Sunday – Closed

NMSU – Dona Ana Community College
Student Support
3400 South Espina Street
DACL – Room 270
575-527-7007 
NMSU – Alamogordo
Learning Technology Center (LTC)
M-F, 8am – 5pm
Fax 575-439-3779
Email ltc@nmsua.nmsu.edu
Gary Bond – Coordinator of Instructional Technology
Ph 575-439-3847
Rusty Jaskoloski – Distance Education Technologist
Ph 575-439-3678
Brenda Purvis – Records Tech II
Ph 575-439-3848 
NMSU – Carlsbad
Distance Education Carlsbad
New Mexico State University-Carlsbad
Learning Technology Center
Room 211
575-234-9263
- Monday-Thursday from 8am – 6pm
- Friday from 8am – 5pm
For help after hours or weekends: Please see the Broadening Access Student Support Site on your Blackboard course listing.
