Blackboard Support Contacts

Troubleshooting?

Contact your instructor.
Contact the Help Desk at 646-1840 or via email help@nmsu.edu.
Refer to online help.

For online help:

Check the Blackboard Tips and Tricks
Check the FAQs
Go to Blackboard “Help” in your online course

Individual Help: If you need someone to help you, first contact your instructor. For some questions, your instructor may direct you to call someone for technical help. If so, please contact the branch you are attending. For contact info for the branch you are attending see the info below.

Technical Support Contact Information – Please contact the Branch you are attending:

Main Campus \| Dona Ana Community College \| Alamorgordo \| Carlsbad
NMSU – Main Campus For some questions, your instructor may direct you to call the ICT Help Desk by emailing help@nmsu.edu or calling (575) 646-1840. Hours of
Service for the Help Desk are: Monday – Friday from 8am – 8pm (excluding holidays) Saturday from 10am – 3pm (excluding holidays) Sunday – Closed

NMSU – Dona Ana Community College Student Support 3400 South Espina Street DACL – Room 270 575-527-7007

NMSU – Alamogordo Learning Technology Center (LTC) M-F, 8am – 5pm Fax 575-439-3779 Email ltc@nmsua.nmsu.edu Gary Bond – Coordinator of Instructional Technology Ph 575-439-3847 Rusty Jaskoloski – Distance Education Technologist Ph 575-439-3678 Brenda Purvis – Records Tech II Ph 575-439-3848

NMSU – Carlsbad Distance Education Carlsbad New Mexico State University-Carlsbad Learning Technology Center Room 211 575-234-9263 Monday-Thursday from 8am – 6pm Friday from 8am – 5pm For help after hours or weekends: Please see the Broadening Access Student Support Site on your Blackboard course listing.