Category Archives: Uncategorized

Closed for Thanksgiving Week (11-22 through 11/26)

Good morning NMSU community! The Academic Technology online open lab will be closed for Thanksgiving Week (11-22 through 11/26). We are still available by email, phone, and for one-on-one online consultations via Zoom. If you need assistance this week please do not hesitate to email learning@nmsu.edu or to call 575-646-5125 to set up an appointment….
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ZOOM

Zoom is available to all Students, Staff, and Faculty here at NMSU It is important to keep your Zoom Updated Watch the Zoom Update video to learn how to update the Zoom Client for Meetings You will also need to learn how to Sign in with SSO to attend Zoom meetings and watch Zoom Cloud…
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Reminder to Publish Summer II Courses

Please remember to publish your Summer II 2020 courses: How do I publish my course? Depending on the number of courses you have on Canvas, they may or may not appear on the Courses menu on the Dashboard.  You can customize the courses that appear on that menu by clicking on Courses, then clicking on…
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Summer 2020 Courses Added to Canvas

Canvas Users, The Summer 2020 courses were loaded into Canvas today.  Depending on the number of courses you have on Canvas, they may or may not appear on the Courses menu on the Dashboard.  You can customize the courses that appear on that menu by clicking on Courses, then clicking on the All Courses link…
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Spring 2020 Courses added to Canvas

Canvas Users, On Sunday, December 1st, the Spring 2020 courses were loaded into Canvas. Depending on the number of courses you have on Canvas, courses may or may not appear on the Courses menu or the Dashboard. You can customize the courses that appear on that menu by clicking on Courses, then clicking on the…
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Canvas Outage – third update

From Instructure Support: We are aware of that users are experiencing 500 errors when accessing Canvas. Monitoring – Canvas has resumed normal operations. Will continue to monitor for further problems.

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Canvas Outage – second update

From Instructure Support: We are aware of that users are experiencing 500 errors when accessing Canvas. Identified – Our developers have identified the issue and working on the fix.

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Canvas Outage – First Update

Canvas is reporting a major outage. The following message is from Instructure Support: Investigating – We are aware of that users are experiencing 500 errors when accessing Canvas. Our developers are looking the issue currently. Our developers are looking the issue currently. We will have an update to you as soon as possible.  

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[Resolved] Users experiencing file upload/download issues and page errors

Please see the following messages from Instructure Support: RESOLVED: It appears that there is no longer any page errors occurring within Canvas. We greatly appreciate your time and patience with this situation. We will continue to monitor if there’s any further issues. We sincerely apologize for any inconvenience this may have caused. MONITORING: Our engineers…
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Canvas Tip: An Easy Way to Validate Links

Use this Canvas feature to check links  Academic Technology would like to remind all NMSU instructors about the Course Link Validator tool in Canvas. This tool will check all links in a course to be sure they work properly. Rather than checking links one-by-one or relying on students to call attention to broken links, this…
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